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FAQ

  • Are your products vegan?

    Yes, all Nourish products are 100% vegan, plant based and cruelty-free.

  • Are your products natural?

    Yes! All of our products are 100% natural. Made using only natural and sustainable ingredients.

    These concentrated blends contain no fillers and are free from any nasty chemicals. Our oils are all unrefined, which means they are minimally processed, ensuring a high quality, nutrient-rich, authentic-to-nature oil. Retaining it's true colour, scent, vitamins, antioxidants and healing properties. 

  • Are your products sustainably sourced?

    Yes! We carefully source our ingredients from small distillers and farmers who grow their own crops.

    Organically grown and ethically wild crafted with care and concern for the environment and ecosystem. Using sustainable farming practices and fair labour standards.

  • Where are your products made?

    All of our products are handmade in small batches in Victoria BC, Canada.

  • Can I use your oils if I have oily skin?

    Yes! Plant-based oils mimic the structure of our skin and are closest to our skin's naturally produced oils.

    Oily skin and excess oil usually occur as a defence to your skin lacking moisture. If the skin is stripped of natural oils, it goes into overproduction and causes buildup. Using facial oil helps to balance sebum which leads to less oily skin and balances oil levels.

  • Is your packaging recyclable?

    Yes! Our packaging is 100% plastic-free and fully recyclable.

    Our packing tape is made of eco-friendly kraft paper and the packing peanuts in your order are made with potato starch and are 100% biodegradable and non-toxic. Dissolve in water, reuse or dispose of in your compost bin!

    Our product vessels are made of glass so you can repurpose your Nourish jars after use. Stay tuned for a return program in the future!

  • How long does it take for my skin to get used to my Nourish products?

    Everyone's skin is different and skincare is a journey not a destination.

    It can take about 30 days for the epidermis (top layer of the skin) to turnover once and about 6-8 weeks for your skin to adjust to new products. This allows for three cycles of turnover of the epidermis and allows enough time for products to show longer term effects on the skin.

  • What is the shelf life and storage of your products?

    The average shelf life of our products is 2 years. For optimal freshness and quality, we recommend using within 12 months of opening. Store upright in a cool, dry place, out of direct sunlight.

  • Are your products safe to use while pregnant or breastfeeding?

    Our products are safe to use during pregancy and breastfeeding, but we always recommend that you check with your physician for specific concerns.

  • When will my order ship?

    We process and ship out orders from our studio Monday through Friday (excluding holidays). Please allow up to 2 business days from when your order was placed. 

    Once your order has shipped, you’ll receive shipping confirmation via email within 24 hours, so you can anticipate when your order will arrive! If you have any questions about your order, please email us at info@nourishbeauty.ca with your order number and inquiry.